Five Ideas for Mobile Services (Video Conferencing) for Target Audience Group: Business Men

One2many Distribution:

This type of service allows a worldwide video conferencing/ data transfer right from your cell phone where a caller can perform more than one function. Regular conference calling, in real time with one person at different location via video, by using video and audio signals to link participant at locations for a specific purpose. Multi conferencing allowing users to simultaneously talk with several people at different locations via video and Data Transfer, In other words, no need any more to hand out files around the meeting table or fly halfway around the world for a couple of hours in a meeting room. So this service is to rack up the travel expense and the days of jet-setting for high-flying businessmen.

Interactive Video Response:

This type of service help callers to navigate through rich video-based menus that allow smooth transition between navigation and the interaction with representatives, as well as interact with rich multimedia content.
Auto-Attendant; where a multimedia greeting clip is presented to the caller. After the greeting, the caller is offered self-help functions or the option to interact with the appropriate representative. For example, in this IVR design, the main service has four main menu options: Restaurants (a selection of prerecorded advertisements and video clips of selected restaurants), Traffic (real-time traffic camera feeds for up-to-date information), Live TV (live TV feeds) and live Customer Service Representative (CSR).
This service is to keep the businessmen updated on what’s going on where ever they are.

Hosted video interaction center:

Imagine a caller to a dealership inquiring about a new car that he had just seen.
A sales representative answers with a smile and tells him about its exciting new features. To enhance his sales pitch, the representative sends a video clip that demonstrates these features. In another scenario, imagine a caller receiving technical support from a live support representative who can see the problem, send video clips with fixes and other details – just like receiving on-site support.
Basically HVIC is a kind of service which brings the voice-based contact center to the interactive video era. Which can serve as an inbound and/or outbound video contact center, enhancing every aspect of familiar voice communications with video interaction?

Video Banking:

3G video banking; this service offers the opportunity to provide a more personal service by providing the capability for virtual meetings with customers wherever they are,
a complete video interaction center solution; inbound and/or outbound video calls can be performed by a dedicated representative. During the call session, the representative can choose to display video clips and other multimedia files. From viewing the account information to actually performing banking transactions. This service is focus on self-service banking.

Live Distribution Entertainment:

Provides a new and exciting service to customers calling the service using a regulated premium service access number and navigate through multimedia video content that displays different options to decide their preference. They then receive the service live with full interaction. Applications can be deployed as a one-to-one application (Go Private) or as a one-to-many (O2m) application. Interaction with the presenter can be implemented in the one-to-many mode with a supervised “permission to talk” option.